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Enhancing DSN operations efficiency with the discrepancy reporting management system (DRMS)

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dc.contributor.author Chatillon, Mark
dc.contributor.author Lin, James
dc.contributor.author Cooper, Tonja M.
dc.date.accessioned 2007-09-21T18:24:14Z
dc.date.available 2007-09-21T18:24:14Z
dc.date.issued 2003-07
dc.identifier.citation International Conference on Space Mission Challenges for Information Technology (SMC-IT), Pasadena, California, July 2003. en
dc.identifier.clearanceno 03-1382
dc.identifier.uri http://hdl.handle.net/2014/40431
dc.description.abstract The DRMS is the Discrepancy Reporting Management System used by the Deep Space Network (DSN). It uses a web interne and is a management tool designed to track and manage: data outage incidents during spacecraaft tracks against equipment and sofhvare known as DRs (discrepancy Reports), to record "out of pass" incident logs against equipment and softare in a Station Log, to record instances where equipment has be restarted or reset as Reset records, and to electronically record equipment readiness status across the DSN. Tracking and managing these items increases DSN operational effienncy by providing: the ability to establish the operational history of equipment items, data on the quality of service provided to the DSN customers, the ability to measure service performance, early insight into processes, procedures and intefaces that may need updating or changing, and the capability to trace a data outage to a software or hardware change. The items listed above help the DSN to focus resources. en
dc.description.sponsorship NASA/JPL en
dc.format.extent 861211 bytes
dc.format.mimetype application/pdf
dc.language.iso en_US en
dc.publisher Pasadena, CA : Jet Propulsion Laboratory, National Aeronautics and Space Administration, 2003 en
dc.subject Deep Space Network (DSN) en
dc.subject Discrepancy Reporting Management Systems (DRMS) en
dc.subject operations en
dc.title Enhancing DSN operations efficiency with the discrepancy reporting management system (DRMS) en
dc.title.alternative Deep Space Network operations management using the DRMS en
dc.type Preprint en


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